{"id":85512,"date":"2021-05-17T16:52:06","date_gmt":"2021-05-17T13:52:06","guid":{"rendered":"https:\/\/muhiku.com\/blog\/?p=85512"},"modified":"2025-05-13T13:39:28","modified_gmt":"2025-05-13T10:39:28","slug":"kurumsal-ozur-mesaji-nasil-yazilir","status":"publish","type":"post","link":"https:\/\/muhiku.com\/blog\/kurumsal-ozur-mesaji-nasil-yazilir\/","title":{"rendered":"Kurumsal \u00d6z\u00fcr Mesaj\u0131 Nas\u0131l Yaz\u0131l\u0131r?"},"content":{"rendered":"

Kurumsal \u00f6z\u00fcr mesaj\u0131<\/strong> pek \u00e7ok \u015firketin gerek m\u00fc\u015fterilerinden, gerek ise i\u015f ortaklar\u0131ndan \u00f6z\u00fcr dilemek i\u00e7in kulland\u0131\u011f\u0131 iletilerdir. Bu iletileri e-posta ya da SMS arac\u0131l\u0131\u011f\u0131yla g\u00f6nderebilirsiniz.<\/p>\n

Bu i\u00e7eri\u011fimizde kurumsal \u00f6z\u00fcr mesaj\u0131 nas\u0131l yaz\u0131l\u0131r sorusuna cevap verece\u011fiz. Ayn\u0131 zamanda kurumsal \u00f6z\u00fcr mesaj\u0131 \u00f6rneklerine de yer verece\u011fiz.<\/p>\n

G\u00fcn\u00fcm\u00fczde pek \u00e7ok \u015firketin en \u00e7ok kar\u015f\u0131la\u015ft\u0131\u011f\u0131 sorunlar aras\u0131nda teknik aksakl\u0131klar yer al\u0131r. Teknik aksakl\u0131klar m\u00fc\u015fterilerin \u015firkete kar\u015f\u0131 olumsuz bir tav\u0131r almas\u0131na sebep olabilir. Bu da \u015firketin mevcut m\u00fc\u015fteri kayna\u011f\u0131n\u0131n azalmas\u0131na sebep olacakt\u0131r.<\/p>\n

Mevcut m\u00fc\u015fterilerinizin kurumunuza olan ba\u011fl\u0131l\u0131\u011f\u0131n\u0131 korumak ad\u0131na yapaca\u011f\u0131n\u0131z ilk \u015fey \u00f6z\u00fcr dilemek olmal\u0131. \u00c7\u00fcnk\u00fc m\u00fc\u015fterilerinize samimiyetle sunaca\u011f\u0131n\u0131z \u00f6z\u00fcr; olumsuz deneyimi, olumlu bir deneyime \u00e7evirebilir. B\u00f6ylelikle mevcut m\u00fc\u015fteri varl\u0131\u011f\u0131n\u0131z\u0131 koruman\u0131n yan\u0131 s\u0131ra yeni m\u00fc\u015fteriler de kazanabilirsiniz.<\/p>\n

Kurumsal \u00f6z\u00fcr mesaj\u0131n\u0131n yan\u0131 s\u0131ra \u015firketinizin imaj\u0131n\u0131 koruman\u0131n di\u011fer bir yolu bu \u00f6z\u00fcr mesaj\u0131na e\u015flik edecek \u015f\u0131k bir \u00f6z\u00fcr hediyesi olacakt\u0131r. Hediye se\u00e7ene\u011fini yaln\u0131zca m\u00fc\u015fterilerinizden de\u011fil i\u015f ortaklar\u0131n\u0131zdan \u00f6z\u00fcr dilerken de kullanabilirsiniz. B\u00f6ylelikle \u015firketinizin imaj\u0131n\u0131 koruyacaks\u0131n\u0131z. Ayn\u0131 zamanda \u015firketinizi, m\u00fc\u015fterilerinizin ve i\u015f ortaklar\u0131n\u0131z\u0131n g\u00f6z\u00fcnde daha \u00fcst seviyelere y\u00fckselteceksiniz.<\/p>\n

Muhiku, kurumsal alanda yapt\u0131\u011f\u0131 hizmetle \u015firketlerin ilk tercihi. T\u00fcm s\u00fcreci sizin ad\u0131n\u0131za y\u00f6neten Muhiku, size p\u00fcr\u00fczs\u00fcz bir hediye deneyimi ya\u015fat\u0131yor. \u015eirket k\u00fclt\u00fcr\u00fcn\u00fcze uygun bir hediye tasarlaman\u0131za yard\u0131mc\u0131 oluyor. Gerek m\u00fc\u015fterilerinizi gerek i\u015f ortaklar\u0131n\u0131z\u0131 gerek ise \u00e7al\u0131\u015fanlar\u0131n\u0131z\u0131 mutlu edecek hediyeleri tasarlamak i\u00e7in var g\u00fcc\u00fcyle \u00e7al\u0131\u015f\u0131yor.<\/p>\n

Ya\u015fad\u0131\u011f\u0131n\u0131z tats\u0131z olaylar\u0131n telafisinde de Muhiku size yard\u0131mc\u0131 oluyor. M\u00fc\u015fterilerinizi, i\u015f ortaklar\u0131n\u0131z\u0131 ya da \u00e7al\u0131\u015fanlar\u0131n\u0131z\u0131 mutlu etmek i\u00e7in\u00a0 var g\u00fcc\u00fcyle \u00e7al\u0131\u015facak olan kurumsal ekibiyle ileti\u015fime ge\u00e7erek ya\u015fanan tats\u0131zl\u0131klar\u0131n bir an evvel \u00e7\u00f6z\u00fclmesini sa\u011flayabilir ve mevcut birlikteliklerinizi koruyabilirsiniz.<\/p>\n

Muhiku’nun kurumsal alanda yapt\u0131\u011f\u0131 hizmetle ilgili daha fazla bilgi almak ve \u015firket k\u00fclt\u00fcr\u00fcn\u00fcz\u00fc yans\u0131tan hediyeyi tasarlamak i\u00e7in kurumsal hediye<\/a> sayfam\u0131z\u0131 ziyaret edebilirsiniz.<\/p>\n

Kurumsal \u00d6z\u00fcr Mesaj\u0131 Yazarken Nelere Dikkat Edilmeli?<\/h2>\n

\"kurumsal-ozur-mesaji-yazarken-nelere-dikkat-edilmeli\"<\/p>\n

Kurumsal \u00f6z\u00fcr mesaj\u0131 yazarken dikkat edece\u011finiz noktalara ge\u00e7meden evvel \u00f6z\u00fcr mesaj\u0131n\u0131n ne kadar \u00f6nemli oldu\u011funu bir kez daha hat\u0131rlatmak isteriz. \u015eirketiniz ad\u0131na olu\u015fturaca\u011f\u0131n\u0131z \u00f6z\u00fcr mesaj\u0131n\u0131n ya da e-postas\u0131n\u0131n size sa\u011flayaca\u011f\u0131 avantajlar nelerdir?<\/p>\n

    \n
  • Samimiyetle yazaca\u011f\u0131n\u0131z \u00f6z\u00fcr mesaj\u0131 ya da e-postas\u0131 sizi ve \u015firketinizi olumsuz tan\u0131t\u0131mdan koruyabilir.<\/li>\n
  • Ya\u015fanan tats\u0131zl\u0131klar\u0131n sebep olaca\u011f\u0131 davalardan \u015firketinizi koruyabilir.<\/li>\n
  • \u015eirket imaj\u0131n\u0131z\u0131 ve kalitenizi koruman\u0131z\u0131 sa\u011flar.<\/li>\n
  • Mevcut birlikteliklerinizi koruyabilece\u011finiz gibi yeni birlikteliklere imza atman\u0131z\u0131 sa\u011flayabilir.<\/li>\n<\/ul>\n

    T\u00fcm bu sebepler ya\u015fanan aksakl\u0131klar sonucu m\u00fc\u015fterilerinizden ya da ortaklar\u0131n\u0131zdan \u00f6z\u00fcr dilemenizi gerektirecek \u00f6nemli sebepler aras\u0131ndad\u0131rlar.<\/p>\n

    Kurumsal Mailde ya da Mesajda Nas\u0131l \u00d6z\u00fcr Dilenir?<\/h3>\n

    Peki, m\u00fc\u015fterilerinizi ya da i\u015f ortaklar\u0131n\u0131z\u0131 etkileyebilece\u011finiz kurumsal \u00f6z\u00fcr mesaj\u0131 ya da \u00f6z\u00fcr e-postas\u0131 nas\u0131l yaz\u0131labilir<\/strong>?<\/p>\n

      \n
    1. Yaz\u0131\u015fmaya bir giri\u015f ifadesi -sevgili- ile ba\u015flay\u0131n ve bir kapan\u0131\u015f ifadesiyle -sayg\u0131lar- yaz\u0131\u015fmay\u0131 sonland\u0131r\u0131n.<\/li>\n
    2. Ki\u015fiye do\u011frudan hitap edin. Bu mesaj\u0131n\u0131z\u0131n ya da e-postan\u0131z\u0131n otomatik g\u00f6nderilen bir mesaj veya e-posta oldu\u011fu d\u00fc\u015f\u00fcncesinin olu\u015fmas\u0131na engel olacakt\u0131r.<\/li>\n
    3. Yap\u0131lan hata kar\u015f\u0131s\u0131nda \u00fczg\u00fcn oldu\u011funuzu samimiyetle ve net bir \u015fekilde ifade edin.<\/li>\n
    4. Kar\u015f\u0131 tarafa verdi\u011finiz rahats\u0131zl\u0131\u011f\u0131 onaylay\u0131n ve t\u00fcm sorumlulu\u011fu \u00fczerinize al\u0131n.<\/li>\n
    5. \u015eirketinizi asla hakl\u0131 \u00e7\u0131karmaya \u00e7al\u0131\u015fmay\u0131n.<\/li>\n
    6. Hatan\u0131n ya\u015fanmas\u0131na sebep olan teknik aksakl\u0131klar\u0131n a\u00e7\u0131klamas\u0131n\u0131 minimum d\u00fczeyde tutun.<\/li>\n
    7. Hatan\u0131n giderildi\u011fini dile getirin. Hatta hata hen\u00fcz giderilmediyse bile \u00fczerinde \u00e7al\u0131\u015f\u0131ld\u0131\u011f\u0131n\u0131 a\u00e7\u0131k\u00e7a dile getirin.<\/li>\n
    8. M\u00fc\u015fterileriniz i\u00e7in k\u00fc\u00e7\u00fck jestler yaparak ya\u015fanan tats\u0131zl\u0131\u011f\u0131n unutulmas\u0131n\u0131 sa\u011flayabilirsiniz. \u00d6rne\u011fin onlara \u00f6zel indirim kuponlar\u0131 olu\u015fturabilir ya da bir sonraki al\u0131\u015fveri\u015flerinde kullanmalar\u0131 i\u00e7in hediye \u00e7eki verebilirsiniz. Bu tarz jestler m\u00fc\u015fterilerinizin \u015firketinizle olan ba\u011f\u0131n\u0131n devam etmesini sa\u011flayacakt\u0131r.<\/li>\n
    9. Kurumsal kimli\u011finizi yans\u0131tan bir tasar\u0131m ve i\u00e7erik d\u00fczeni kullan\u0131n. \u00d6z\u00fcr e-postan\u0131z\u0131n ya da mesaj\u0131n\u0131z\u0131n sonunda \u015firket logonuza yer verebilirsiniz.<\/li>\n
    10. \u00d6z\u00fcr mesaj\u0131n\u0131z\u0131 ya da e-postan\u0131z\u0131 sorumlu y\u00f6neticinin ad\u0131yla imzalay\u0131n.<\/li>\n<\/ol>\n

      Kurumsal \u00d6z\u00fcr Mesaj\u0131 ve Maili \u00d6rnekleri<\/h2>\n

      \"kurumsal-ozur-mesaji-ornekleri\"<\/p>\n

      Kurumsal \u00f6z\u00fcr mesaj\u0131 ya da \u00f6z\u00fcr e-postas\u0131 yollaman\u0131n \u015firketler i\u00e7in ne derece \u00f6nemli oldu\u011funu yukar\u0131da dile getirdik. Ki\u015filer aras\u0131 etkile\u015fimin olduk\u00e7a y\u00fcksek oldu\u011funu unutmay\u0131n. Bu sebeple ya\u015fanan k\u00fc\u00e7\u00fck bir tats\u0131zl\u0131k k\u0131sa s\u00fcrede \u00e7ok ki\u015finin \u00f6n\u00fcne d\u00fc\u015febiliyor. Bu sebeple ya\u015fanan tats\u0131zl\u0131klara k\u0131sa s\u00fcre i\u00e7erisinde kar\u015f\u0131l\u0131k vermeniz \u00f6nemli.<\/p>\n

      Dolay\u0131s\u0131yla gerek m\u00fc\u015fterilerinizle gerek ise i\u015f ortaklar\u0131n\u0131zla ya\u015fad\u0131\u011f\u0131n\u0131z soruna k\u0131sa s\u00fcrede samimiyetle kar\u015f\u0131l\u0131k vermenizi tavsiye ederiz. Sizin i\u00e7in haz\u0131rlad\u0131\u011f\u0131m\u0131z kurumsal \u00f6z\u00fcr mesaj\u0131 \u00f6rneklerinden ilham alarak \u015firket k\u00fclt\u00fcr\u00fcn\u00fcze uygun bir \u00f6z\u00fcr mesaj\u0131 haz\u0131rlayabilirsiniz.<\/p>\n

        \n
      • Sevgili … (m\u00fc\u015fterimiz) ,Ya\u015fad\u0131\u011f\u0131n\u0131z talihsizlikten dolay\u0131 \u00e7ok \u00fczg\u00fcn oldu\u011fumuzu dile getirmek isteriz. \u015eirketimizden kaynakl\u0131 ya\u015fad\u0131\u011f\u0131n\u0131z olumsuzluk en k\u0131sa s\u00fcrede d\u00fczeltildi\/d\u00fczeltilecek. Bir daha tekrar\u0131n\u0131n ya\u015fanmamas\u0131 i\u00e7in var g\u00fcc\u00fcm\u00fczle \u00e7al\u0131\u015faca\u011f\u0131z.Sayg\u0131lar,
        \n(Sorumlu ad\u0131\/\u015eirket ad\u0131)<\/li>\n
      • Sevgili … (m\u00fc\u015fterimiz),Sitemizdeki teknik hata sebebiyle ya\u015fad\u0131\u011f\u0131n\u0131z olumsuzluk i\u00e7in \u00f6z\u00fcr dileriz. Ekip arkada\u015flar\u0131m\u0131z\u0131n sorunu en k\u0131sa s\u00fcrede d\u00fczeltmek ve size daha iyi bir deneyim sunmak ad\u0131na var g\u00fcc\u00fcyle \u00e7al\u0131\u015ft\u0131klar\u0131n\u0131 bilmenizi isteriz.\u00a0<\/span>Sayg\u0131lar,(Sorumlu ad\u0131\/\u015eirket ad\u0131)<\/li>\n
      • Sevgili \u2026 (m\u00fc\u015fterimiz),\u2026 (Firma ad\u0131) ailesi olarak ya\u015fad\u0131\u011f\u0131n\u0131z sorundan dolay\u0131 \u00e7ok \u00fczg\u00fcn\u00fcz. Sorunun k\u0131sa s\u00fcrede d\u00fczeltilece\u011fini s\u00f6ylemek isteriz.Anlay\u0131\u015f\u0131n\u0131z i\u00e7in te\u015fekk\u00fcr ederiz.Sayg\u0131lar,\n

        (Sorumlu ad\u0131\/\u015eirket ad\u0131)<\/li>\n

      • \u2026 (Firma ad\u0131) ailesi olarak sistemimizde ya\u015fanan aksakl\u0131k sebebiyle siz de\u011ferli m\u00fc\u015fterilerimizden \u00e7ok \u00f6z\u00fcr dileriz.Hatan\u0131n giderildi\u011fini ve tekrar\u0131n\u0131n ya\u015fanmamas\u0131 ad\u0131na \u00e7al\u0131\u015ft\u0131\u011f\u0131m\u0131z\u0131 bildirmek isteriz. Bir sonraki al\u0131\u015fveri\u015finizde kullanaca\u011f\u0131n\u0131z \u2026 TL de\u011ferindeki hediye \u00e7ekiyle keyifli bir al\u0131\u015fveri\u015f deneyimi ya\u015faman\u0131z\u0131 temenni ederiz.Sayg\u0131lar,(Sorumlu ad\u0131\/\u015eirket ad\u0131)<\/li>\n<\/ul>\n

        Son olarak bu mesajlara \u015firketinize dair eklemeler yapmay\u0131 ve uygun bir ba\u015fl\u0131k koymay\u0131 unutmay\u0131n!<\/p>\n","protected":false},"excerpt":{"rendered":"Kurumsal \u00f6z\u00fcr mesaj\u0131 pek \u00e7ok \u015firketin gerek m\u00fc\u015fterilerinden, gerek ise i\u015f ortaklar\u0131ndan \u00f6z\u00fcr dilemek i\u00e7in kulland\u0131\u011f\u0131 iletilerdir. Bu…\n","protected":false},"author":25,"featured_media":85513,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[440,437],"tags":[],"yoast_head":"\nKurumsal \u00d6z\u00fcr Mesaj\u0131 Nas\u0131l Yaz\u0131l\u0131r? - \u015eirketlerin \u00d6z\u00fcr Mesajlar\u0131 - Muhiku<\/title>\n<meta name=\"description\" content=\"Samimiyetle yaz\u0131lan kurumsal \u00f6z\u00fcr mesaj\u0131 olumsuz bir deneyimi, olumlu bir deneyime d\u00f6n\u00fc\u015ft\u00fcrerek \u015firketinizin imaj\u0131n\u0131 koruyabilir.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muhiku.com\/blog\/kurumsal-ozur-mesaji-nasil-yazilir\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kurumsal \u00d6z\u00fcr Mesaj\u0131 Nas\u0131l Yaz\u0131l\u0131r? 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